Loading...

Meet the people building Pivetra

We are a focused, distributed team building HiverTicket for customer support and service reliability, and Tercant for projects, documentation, task boards, and personal notebooks.

A product team collaborating around a shared workspace

Our team

Meet Our Core Team

Behind Pivetra is a lean group of engineers, designers, and growth specialists working together to build and improve HiverTicket and Tercant.

Abhishek Jalan

Founder & DevOps Architect

Abhishek Jalan

Abhishek founded Pivetra and leads its product and technology direction. With a strong focus on cloud infrastructure, reliability, and thoughtful software architecture, he is building the foundation that helps HiverTicket and Tercant grow into dependable products for modern teams.

Debarghya Das

Debarghya Das

Senior Software Engineer

Shiva Khacham

Shiva Khacham

Product QA Engineer

Chika Stephen Edemba

Chika Stephen Edemba

Digital Marketing Specialist

Our history

Where our journey began

Before Pivetra, our journey began with Wikiance and a group of interns who learned, contributed, and helped shape our early working culture. These photos preserve that chapter of our story and represent our beginnings.

The early Wikiance team and interns by the sea
Early Wikiance interns and team members together
Wikiance interns during an early team gathering
Members of the early Wikiance internship group
Wikiance team gathering from the beginning of our journey

How we work

Build useful products

Our work goes into HiverTicket and Tercant—products designed around real customer-support and team-workflow needs.

Learn through ownership

People contribute to meaningful work, share what they learn, and take responsibility for improving the product and their craft.

Collaborate across locations

We work across locations and rely on clear documentation, thoughtful communication, and shared responsibility to stay aligned.

Value different perspectives

Different backgrounds and experiences help us question assumptions, see problems more clearly, and build more thoughtful products.

Meet the Pivetra Team | Behind HiverTicket and Tercant