HiverTicket
Give every customer a clear path to help
Bring customer support cases, AI-powered answers and live chat, a white-label Help Center, and uptime monitoring into one connected customer experience.
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Support customers. Organize everything behind the scenes.
Pivetra brings together two focused products: HiverTicket for customer support, AI, Help Centers, and uptime monitoring—and Tercant for projects, documentation, task boards, and personal notebooks.
The Pivetra product family
Two products, each designed to solve a real part of daily work
Choose the product your team needs today. Use both when customer conversations and internal knowledge need to stay equally clear.
Tercant
Organize projects, document work, and keep tasks moving
Bring project spaces and pages, task boards, and personal notebooks into one connected workspace.
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New in HiverTicket
One widget, three clear ways to help
Meet customers in the moment with self-service, a real conversation, or an accountable support case — without sending them through disconnected tools.
Answer with AI
Resolve common questions instantly using your Help Center knowledge.
Continue with a person
Move to human support without making the customer repeat context.
Create a support case
Capture structured requests customers can securely track to resolution.
Tercant
Your work, organized in one place
Organize projects and spaces, create collaborative pages, manage task boards, capture personal notes, and use calendar reminders to keep important work visible.
Tasks connected to the bigger picture
Plan, assign, and track work without losing the surrounding project context.
A personal notebook for every idea
Capture private notes and thoughts in a focused space that belongs to you.
Calendar reminders that keep plans visible
Create reminders for upcoming work and important dates without relying on another tool.
Free for teams of up to 5 users — no payment method required
Why Choose Pivetra?
Pivetra builds practical productivity applications for the way teams work every day. HiverTicket helps teams manage support, Help Center, and uptime communication; Tercant brings projects, tasks, notes, calendars, and knowledge into the same clear way of working.
One product family for daily work
Use focused apps for support, knowledge, documents, and operational updates without forcing your team into scattered tools.
Less switching, more clarity
Keep important requests, articles, files, and updates easier to find so day-to-day work feels calmer and more connected.
Reliable, secure foundations
Use modern tools built with trust, visibility, and scale in mind from the first day.
Practical apps people want to use
Clean interfaces and focused workflows help teams get productive without heavy setup or admin overhead.
